How can we help you?

First check that you're using the same email address and sign-in method you used when creating the account.

If the issue persists, send us a message using the form below with the email address linked to your account. Never share your password.

On your iPhone, check whether 0530 has access to the relevant Apple Health data. You manage these permissions through the Health app and iOS privacy settings.

Then reopen 0530 and check the sync status under Account & Settings.

Check that your Apple Watch is paired with the same iPhone, Bluetooth and Wi-Fi are available, and the 0530 Watch app is installed.

If needed, restart both the 0530 app on your iPhone and the Watch app.

0530 uses available data from your own usage, connected health sources and recent activity.

Some insights need enough recent data before they can be displayed reliably. Missing data is not automatically treated as a value of zero.

0530 Coach uses relevant information from your 0530 profile and current app status to answer questions more personally.

The Coach is designed to support your daily performance, training, recovery and routine and does not replace professional medical advice.

First check that your entries were saved correctly and that your daily goals are set correctly.

Still seeing a discrepancy? Report the issue and tell us which value you expected and which value the app shows.

Check your Training History and, if needed, give the app a few seconds to process local data.

If the training is completely missing, include the date, training type and whether you started it from iPhone or Apple Watch in your report.

iOS refreshes widgets on its own schedule. Open 0530 to make the latest data available to the widget again.

If the information remains outdated, remove the widget from your Home Screen and add it again.

You can manage account and data options from Account & Settings in the 0530 app.

If you no longer have access to your account, contact Support using the form below.